Do I still remain the owner of the data when using Graphcomment ?
Yes, you own your data.
Site owners can easily retrieve all comment data of their site at any time.
Users own their content and provide a permanent license to Graphcomment having accepted our terms and conditions. This includes the management of any issues of liability that may arise with this content. For the media site owner, we also provide them a permanent license. This means that he can recover all the content produced on his website, and that he can dispose of and use, as he sees fit and in permanent way. For this we put at his disposal a tool to export all data in the administration of his website.
How much does Graphcomment cost ?
All basic features of Graphcomment are totally free of charge with «PERSONAL» plan. With this offer all Graphcomment basic features are included and the system is totaly functional. If you happen to need more features, you will be invited to purchase the desired feature. Please refer to pricing page of the site for more information .
Is Graphcomment able to support more than one language ?
Currently Graphcomment is available in English, French, Portuguese, Spanish, Italian, Chinese, Persian (Farsi), Chinese, Czech (Čeština) . This will evolve regularly. Please consult the official site.
Contact us if you need a new language, we also appreciate your help to translate.
Is Graphcomment useful for referencing (SE0) ?
We have put in place everything necessary for that comments be indexable by search engines through the user page of each member.
It is proved that a page of a site that has a comment box increases the time spent by users on this page. This translates into more pages seen thus more comments. This ensures continual updates to your pages and therefore a page that engines should re-index frequently.
We have a very big website with a lot of traffic. Should we ask for a special support ?
You are invited to select the right level of support and the features you need, in terms traffic to be supported, of number of moderators accounts, and of number of languages to be be supported simultaneously in your site. All rates are available on pricing page.
You will be able to adjust the rate on a daily basis, and adjust the service level to your need. In this case, you will be billed on the real per day usage of the service.
Thanks to the scalable architecture deployed, bandwith and traffic support are under continuous monitoring to adjust the capability of the Graphcomment service needs. This is the way to be adapted to your needs and growth.
What should we do if we need a Log in function like SSO (Single Sign-on) ?
SSO are available on a per request basis. These tools are delivered and supported by Graphcomment technical team. They are part of custom service plan. Please inquire through contact page of the site.