GraphComment support team

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Latest activity by GraphComment support team
  • GraphComment support team commented,

    Hello, there was a bug, we've fixed it. Sorry about that. Please add this variable to your script:you can force it with 'light' or 'dark' value. //force dark theme integration: { theme: 'dark', },

  • GraphComment support team commented,

    Ok, I see you use the sidepanel, this is why it's not working. In this case, you can define the colors yourself, here are the variables for your GC tag : export type GCOverlayParams = { alternate...

  • GraphComment support team commented,

    Hello, when you force the mode in Settings of your admin, does it work ? Is it the automatic detection that won't work ?

  • GraphComment support team commented,

    Hello, It's ready to deploy, need just your approval. I send you a link to test in an email. Best, J.

  • GraphComment support team commented,

    Official comment

    Hello, Did you try this tutorial? https://gist.github.com/ddtraceweb/15ff171ee00d9db8ba6c695873a7d938

  • GraphComment support team commented,

    Official comment

    Hello,Okay, It would be great. I send you an invitation by email for access to our translation platform right now. Best, J.

  • GraphComment support team commented,

    Hello, use instead the dedicated plugin for WordPress. It’s all integrated.

  • GraphComment support team commented,

    Official comment

    Hello, into the GC Universal Code you've added, there is a URL that have an error. (We have fixed this by our side since)Please replace https://devintegration.graphcomment.com/gc_graphlogin.js by h...

  • GraphComment support team commented,

    Official comment

    Hello, About managing the link between pages and comments, here is the sequence we follow to identify the page and link the comments to it: We look for the presence of one of these parameters fille...

  • GraphComment support team commented,

    It seems that for some users of the WordPress plugin who have activated the synchronization, had timouts which could have caused problems accessing the admin of their WordPress site. This is probab...