GraphComment support team
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Activity overview
Latest activity by GraphComment support team-
GraphComment support team commented,
Official comment Hello Jacob and Claire, We've updated the tutorial, you probably miss a step. Please follow carefully this page: https://support.graphcomment.com/hc/en-us/articles/360016183439-How-to-install-Graph...
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GraphComment support team created an article,
How can I delete my GraphComment account?
Log in with your GraphComment admin account at https://graphcomment.com/admin/Then open the menu at the top right of the window, and you'll find a link to "My account". Click on it and you'll be ab...
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GraphComment support team commented,
Official comment Go to "My account" in the upper-right corner menu in GraphComment admin. You will find the way to close et delete your account and data.
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GraphComment support team commented,
Official comment hello, Can you send us a URL of the page with the problem to support@graphcomment.com ? Will do our maximum to help you. J.
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GraphComment support team commented,
Official comment Hello, did you create it before at https://graphcomment.com/admin ?
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GraphComment support team commented,
Official comment Hello Denis, If you mean the user setting in the preferences, yes it switches to any language available if the editor of the website make it available. If you mean, does it translate automatically ...
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GraphComment support team commented,
Hello, this feature is not on the agenda for the moment. Comments are by definition a public space. We are going to launch a new product, GraphDebate which is more discussion forum oriented and wil...
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GraphComment support team commented,
Hello, We have redone tests on our side, everything works well with Google Sites. Looking at your screenshot, I see that you have set the period to 'Last day', in my opinion, that's just the proble...
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GraphComment support team commented,
Official comment Hello, Did you follow this tutorial? https://support.graphcomment.com/hc/en-us/articles/360016183439--How-to-install-GraphComment-on-the-new-version-of-Google-Sites-
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GraphComment support team commented,
Official comment Hello kiennp, We pushed a fix to resolve this problem. Thank you very much for your feedback. We are sorry for the inconvenience, we appreciate your patience. Let us know if you still have a proble...