GraphComment support team
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Activity overview
Latest activity by GraphComment support team-
GraphComment support team created an article,
How to migrate your domain without losing your comments
What's new You can now migrate your GraphComment discussions to a new domain directly from your back-office, without manual intervention. This feature is designed for publishers changing domain na...
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GraphComment support team created an article,
New Audience Analytics Dashboard
What's new The GraphComment back-office analytics dashboard has been completely revamped to provide precise analysis periods and reliable data. Here are the key improvements: Calendar-based perio...
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GraphComment support team created an article,
Understanding How GraphComment Links Comments to Your Pages
When you install GraphComment on your website, each comment posted is automatically linked to a specific page. This link is based on a hierarchy of identifiers, which helps GraphComment always find...
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GraphComment support team commented,
Official comment Hello, did you read and follow this helpful article ?https://support.graphcomment.com/hc/en-us/articles/360011068480-How-to-include-multiple-instances-of-GraphComment-on-the-same-page
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GraphComment support team commented,
Official comment Hello Jacob and Claire, We've updated the tutorial, you probably miss a step. Please follow carefully this page: https://support.graphcomment.com/hc/en-us/articles/360016183439-How-to-install-Graph...
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GraphComment support team created an article,
How can I delete my GraphComment account?
Log in with your GraphComment admin account at https://graphcomment.com/admin/Then open the menu at the top right of the window, and you'll find a link to "My account". Click on it and you'll be ab...
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GraphComment support team commented,
Official comment Go to "My account" in the upper-right corner menu in GraphComment admin. You will find the way to close et delete your account and data.
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GraphComment support team commented,
Official comment hello, Can you send us a URL of the page with the problem to support@graphcomment.com ? Will do our maximum to help you. J.
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GraphComment support team commented,
Official comment Hello, did you create it before at https://graphcomment.com/admin ?
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GraphComment support team commented,
Official comment Hello Denis, If you mean the user setting in the preferences, yes it switches to any language available if the editor of the website make it available. If you mean, does it translate automatically ...