GraphComment support team

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Latest activity by GraphComment support team
  • GraphComment support team commented,

    Official comment

    Hello Denis, If you mean the user setting in the preferences, yes it switches to any language available if the editor of the website make it available. If you mean, does it translate automatically ...

  • GraphComment support team commented,

    Hello, this feature is not on the agenda for the moment. Comments are by definition a public space. We are going to launch a new product, GraphDebate which is more discussion forum oriented and wil...

  • GraphComment support team commented,

    Hello, We have redone tests on our side, everything works well with Google Sites. Looking at your screenshot, I see that you have set the period to 'Last day', in my opinion, that's just the proble...

  • GraphComment support team commented,

    Official comment

    Hello, Did you follow this tutorial? https://support.graphcomment.com/hc/en-us/articles/360016183439--How-to-install-GraphComment-on-the-new-version-of-Google-Sites-

  • GraphComment support team commented,

    Official comment

    Hello kiennp, We pushed a fix to resolve this problem. Thank you very much for your feedback. We are sorry for the inconvenience, we appreciate your patience. Let us know if you still have a proble...

  • GraphComment support team commented,

    it's displayed like this:

  • GraphComment support team commented,

    Official comment

    Hello, Your website seems to be broken, at least your CSS is missing sometime. When we access to you website with this kind of URL, everything is fine: https://gamerview.com.br/noticias/call-of-dut...

  • GraphComment support team commented,

    Official comment

    Hello, We provide a "counter" widget in your Admin > Setup tab. Please go to https://graphcomment.com/admin/ And to 'Counter' in the menu. There are some instructions to install it on your pages.

  • GraphComment support team commented,

    Hi, we've done a fix about the fact that sometime this was always the same comments for many pages.Can you try again, it's fixed now. Sorry for the inconvenience.

  • GraphComment support team commented,

    Official comment

    Hello, We don't have access to your WordPress comments. All the GraphComment settings and data are contained into a specific area. When you delete the GraphComment plugin, it didn't touch anything ...