GraphComment support team

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Activity overview

Latest activity by GraphComment support team

  • GraphComment support team commented,

    Official comment
    1. Community
    2. Bug Reports & Feedback
    3. Não acesso os comentários.

    Olá, Beth! Obrigado por abrir o chamado, e desculpe pelo transtorno. Boa notícia antes de tudo: nenhum comentário foi perdido, e não há falha na plataforma. Todos os comentários enviados pelos seus...

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    • GraphComment support team
    • 0 votes

  • GraphComment support team created an article,

    How to migrate your domain without losing your comments

    1. Announcements

    What's new You can now migrate your GraphComment discussions to a new domain directly from your back-office, without manual intervention. This feature is designed for publishers changing domain na...

    • GraphComment support team
    • 1 follower
    • 0 comments
    • 0 votes

  • GraphComment support team created an article,

    New Audience Analytics Dashboard

    1. Announcements

    What's new The GraphComment back-office analytics dashboard has been completely revamped to provide precise analysis periods and reliable data. Here are the key improvements: Calendar-based perio...

    • GraphComment support team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • GraphComment support team created an article,

    Understanding How GraphComment Links Comments to Your Pages

    1. Editors

    When you install GraphComment on your website, each comment posted is automatically linked to a specific page. This link is based on a hierarchy of identifiers, which helps GraphComment always find...

    • GraphComment support team
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • GraphComment support team commented,

    Official comment
    1. Community
    2. Installation
    3. How to implement on multiple columns on one site?

    Hello, did you read and follow this helpful article ?https://support.graphcomment.com/hc/en-us/articles/360011068480-How-to-include-multiple-instances-of-GraphComment-on-the-same-page

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  • GraphComment support team commented,

    Official comment
    1. Community
    2. Bug Reports & Feedback
    3. Replies Do Not Show Up When Page Is refreshed

    Hello Jacob and Claire, We've updated the tutorial, you probably miss a step. Please follow carefully this page: https://support.graphcomment.com/hc/en-us/articles/360016183439-How-to-install-Graph...

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    • GraphComment support team
    • 0 votes

  • GraphComment support team created an article,

    How can I delete my GraphComment account?

    1. Commentators

    Log in with your GraphComment admin account at https://graphcomment.com/admin/Then open the menu at the top right of the window, and you'll find a link to "My account". Click on it and you'll be ab...

    • GraphComment support team
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes

  • GraphComment support team commented,

    Official comment
    1. Community
    2. Account / Compte
    3. close account

    Go to "My account" in the upper-right corner menu in GraphComment admin. You will find the way to close et delete your account and data.

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    • GraphComment support team
    • 0 votes

  • GraphComment support team commented,

    Official comment
    1. Community
    2. Bug Reports & Feedback
    3. Google sites doesn't keep me logged in

    hello, Can you send us a URL of the page with the problem to support@graphcomment.com ? Will do our maximum to help you. J.

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    • 0 votes

  • GraphComment support team commented,

    Official comment
    1. Community
    2. Embed
    3. Need help installing on new Google Site

    Hello, did you create it before at https://graphcomment.com/admin ?

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