GraphComment support team
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Recent activity by GraphComment support team-
Understanding How GraphComment Links Comments to Your Pages
When you install GraphComment on your website, each comment posted is automatically linked to a specific page. This link is based on a hierarchy of identifiers, which helps GraphComment always find...
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How can I delete my GraphComment account?
Log in with your GraphComment admin account at https://graphcomment.com/admin/Then open the menu at the top right of the window, and you'll find a link to "My account". Click on it and you'll be ab...
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How does the "Live discussion" mode work?
This mode allows GraphComment to be transformed into a real "Chat" tool, intelligible and readable even with a large number of people. It was created to be able to discuss in a real-time mode, wher...
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How to change default sort to "Newest" instead of "Relevance" for all users?
When loading comments, the default sort for readers is always set to 'sort by relevance'. We made this choice to encourage reviewers to write things that interest readers instead of taking advantag...
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How do I display the same instance of comments on several different pages?
About managing the link between pages and comments, here is the sequence we follow to identify the page and link comments to it: We are looking for the presence of one of these parameters entered i...
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How to install GraphComment on the new version of Google Sites ?
GraphComment allows you to add a dynamic comment section to your Google Sites pages. Here’s how to install it: Step 1: Copy the integration code 1. Log in to your GraphComment account and ge...
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Welcome to the new version of GraphComment SUPPORT website
If you were already familiar with the old GraphComment support site, you may have noticed that everything has changed here. Indeed, we're happy to present you our brand new support platform to serv...
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Resolving Comment Import Errors from WordPress to GraphComment
Importing your comments from WordPress to GraphComment may fail for several reasons. This process can be influenced by many factors beyond our control. This guide will help you identify and resolve...
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What happens to the comments on my website when the number of data uploads reaches the limit of my plan?
We're very flexible, so if you exceed this in a month, we'll post a friendly warning that you'll need to upgrade your plan. Then, if this time frame extends, we will invite you to contact us to upg...