not working at my website

Answered

Blogger Blogger

• June 22, 2021 11:10

Halo, I have followed the instruction and gave it a try at blogspot and html website, but with no success. The sliding sidebar panel is working, but the comment is not. The error message is: "GraphComment could not load. There is no existing site for this website". This is the blogspot: https://tesgraphcomment.blogspot.com.

1

• Official comment

  

  GraphComment support team

  • June 22, 2021 11:23

  Hello, into the GC Universal Code you've added, there is a URL that have an error. (We have fixed this by our side since)
  Please replace

  https://devintegration.graphcomment.com/gc_graphlogin.js

  by

  https://integration.graphcomment.com/gc_graphlogin.js
• 

  juanangelmoliterni

  • June 22, 2021 14:16

  Hello, I have installed the plugin on my wordpress site and I have inserted the "universal code" that your page provides, and nothing appears, I have a blank page: https://avatar.escuelaclaridad.com.ar/aa-borrar / solution?

  0
• 

  GraphComment support team

  • June 22, 2021 14:19

  Hello, use instead the dedicated plugin for WordPress. It’s all integrated.

  0
• 

  juanangelmoliterni

  • June 22, 2021 14:33

  I already have the plugin installed and activated ... I have copied the universal code because I want it to appear on a specific page.

  0
• 

  JuanxCursed

  • June 24, 2021 12:29

  Is not working for me too, but in my case is stucked on a loop asking for "authorization" and redirecting to the home, but never authorizes

  1

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