GraphComment support team
- Activité totale 199
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Commentaires
Votes sur l’activité pour GraphComment support team-
Commentaire officiel Hello, Your website seems to be broken, at least your CSS is missing sometime. When we access to you website with this kind of URL, everything is fine: https://gamerview.com.br/noticias/call-of-dut...
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Commentaire officiel Hello, We provide a "counter" widget in your Admin > Setup tab. Please go to https://graphcomment.com/admin/ And to 'Counter' in the menu. There are some instructions to install it on your pages.
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Hi, we've done a fix about the fact that sometime this was always the same comments for many pages.Can you try again, it's fixed now. Sorry for the inconvenience.
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Commentaire officiel Hello, We don't have access to your WordPress comments. All the GraphComment settings and data are contained into a specific area. When you delete the GraphComment plugin, it didn't touch anything ...
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Commentaire officiel Hello, I've just done the test with a iOS, safari and chrome, and it works fine. What is your mobile OS and browser version ? Can you try in private mode to avoid extension bugs ?
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Hello, there was a bug, we've fixed it. Sorry about that. Please add this variable to your script:you can force it with 'light' or 'dark' value. //force dark theme integration: { theme: 'dark', },
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Ok, I see you use the sidepanel, this is why it's not working. In this case, you can define the colors yourself, here are the variables for your GC tag : export type GCOverlayParams = { alternate...
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Hello, when you force the mode in Settings of your admin, does it work ? Is it the automatic detection that won't work ?
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Hello, It's ready to deploy, need just your approval. I send you a link to test in an email. Best, J.
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Commentaire officiel Hello, Did you try this tutorial? https://gist.github.com/ddtraceweb/15ff171ee00d9db8ba6c695873a7d938