GraphComment support team

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  • How to install GraphComment on the new version of Google Sites ?

    First, you need to customize the address of your page in Google Sites. Go to the PAGES tab then Properties on your page: Then ADVANCED options, and choose a personalized path at your convenience: ...

  • How does the "Live discussion" mode work?

    This mode allows GraphComment to be transformed into a real "Chat" tool, intelligible and readable even with a large number of people. It was created to be able to discuss in a real-time mode, wher...

  • How to change default sort to "Newest" instead of "Relevance" for all users?

    When loading comments, the default sort for readers is always set to 'sort by relevance'. We made this choice to encourage reviewers to write things that interest readers instead of taking advantag...

  • Can I use GraphComment in my Ghost Blog?

    If you are wondering if GraphComment can be dynamically installed on a “Ghost” blog, then the answer is YES, and you can find help on this great tutorial written by László L. Lieszkovszky.   UPDATE...

  • How to integrate SSO on my site

    Single Sign-On (SSO) access is currently available as an extension only for users with a Premium Expert level or higher subscription. If you wish to subscribe to a Premium plan, you can do so by go...

  • How to include multiple instances of GraphComment on the same page

    CASE 1 If you want to include multiples instances of GraphComment on the same page when you have 2 different WEBSITES in GraphComment Admin (you must have created them before),you can use following...

  • How do I display the same instance of comments on several different pages?

    About managing the link between pages and comments, here is the sequence we follow to identify the page and link comments to it: We are looking for the presence of one of these parameters entered i...

  • Who blocked my account or deleted/removed my comment?

    If you are permanently banned on a website This message indicates that your account has been banned on a single site by a site moderator. If you are only banned on one site, try the following: co...

  • Welcome to the new version of GraphComment SUPPORT website

    If you were already familiar with the old GraphComment support site, you may have noticed that everything has changed here. Indeed, we're happy to present you our brand new support platform to serv...

  • What should I do if importing my old comments fails in the WordPress plugin?

    The first thing to do is to temporarily disable all other plugins installed on your WordPress and restart the import. This is to avoid conflicts with some plugins that might interfere. If this is s...