
GraphComment support team
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Recent activity by GraphComment support team-
Hello, It's ready to deploy, need just your approval. I send you a link to test in an email. Best, J.
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Official comment Hello, Did you try this tutorial? https://gist.github.com/ddtraceweb/15ff171ee00d9db8ba6c695873a7d938
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Official comment Hello,Okay, It would be great. I send you an invitation by email for access to our translation platform right now. Best, J.
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Hello, use instead the dedicated plugin for WordPress. It’s all integrated.
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Official comment Hello, into the GC Universal Code you've added, there is a URL that have an error. (We have fixed this by our side since)Please replace https://devintegration.graphcomment.com/gc_graphlogin.js by h...
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Official comment Hello, About managing the link between pages and comments, here is the sequence we follow to identify the page and link the comments to it: We look for the presence of one of these parameters fille...
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It seems that for some users of the WordPress plugin who have activated the synchronization, had timouts which could have caused problems accessing the admin of their WordPress site. This is probab...
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Official comment Hello, you seem to have a specific issue that caused this. We take the issue very seriously. We do not yet have all the information on the outage we suffered yesterday. We are doing tests to try to...
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Hello, we sended you an email. Send us your personal email a support@graphcomment.com to become a translator.
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Official comment Hi, Since the url seems to have changed in the meantime with you and since our script cannot find the thread by url, you can add "data-uid" with your own "uid" to find the thread, if it's on WordPr...