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Unable to import comments

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  • #5000

    yush
    Participant

    Hi. I’ve been trying to import 279 comments since October 4. In my GC control panel I see the import status as pending and the following message:

    (0 comments imported on 279 )

    Import started on:
    Thursday 4 October 2018 11:11:29

    Why has it not imported?

    #5001

    graphcomment
    Keymaster

    Dear Yosh,

    Sorry for the delay, could you send us the log informations at support@graphcomment.com ?
    Did you enable the logs in the GraohComment plugin settings tab into wordpress admin ?

    Warm regards,
    Juliette

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