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Synchronization no longer works

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  • #5094

    Awake
    Participant

    Hello,

    Synchronization with wordpress has not worked since the last updates.
    I realized that now because I do not have many comments. I miss 13 comments Graphcomment in the comments wordpress. Since the month of June.
    I also have this error displayed in the sync settings: “An error occurred while trying to get notifications.”
    I also have 3 recent wordpress comments that are not in graphcomments. Weird!
    I disabled all plugins and reinstalled the graphcomment plugin, but it’s still the same.
    How to find a solution? please!

    Best regards.

    #5095

    graphcomment
    Keymaster

    Hi, sorry for the inconvenience.
    We fixed the problem yesterday.
    Can you try again and tell if everything is working now ?
    Best,
    J.

    #5096

    Awake
    Participant

    Hi, It still does not work.

    Best regards.

    #5097

    graphcomment
    Keymaster

    Hi,

    Wi did find some issue with your API key. We fixed it.
    Can you try to deactivate and reactivate the GraphComment plugin in WordPress ?
    Then try to activate the sync again, it should work.
    Thanks,
    J.

    #5098

    Awake
    Participant

    Hi,

    it works! Thank you very mutch!

    Best Regard.

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