I current have graph comment installed on my website and working. I am able to sync my comments from graphcomment to wordpress however I cannot import existing wordpress comments into graphcomment. When I click on the Importation tab and choose to start import, it just stays on pending and never completes. There are only a couple comments I am looking to import.
There is probably a comment that block the import for any reason.
Could you activate the debug log and retry to click on the import button ?
The log file is located on your server at :
You can use a FTP or plugin like “File manager” to get it.
Then, please send us the file to firstname.lastname@example.org
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