11 May 2020 at 13 h 03 min #5264
I’ve had a couple of people complain that they cannot submit their comments due to the following error message, “Error: Maximum number of characters allowed reached!” — both have stated that their answers are seemingly shorter than some of the other comments they’ve seen submitted.
We’ve been working with GraphComment for a couple of months now, and this has happened twice in the last week. I need this figured out fairly quickly as we’re in the middle of a major online conversation.
Any ideas as to what is happening?
GraphComment Version 3.0.6
WordPress Version 5.4.1
Theme X Version: 7.2.3
Thank you guys! Other than this, I love your plugin! 🙂12 May 2020 at 16 h 23 min #5265
Hi, it seems that error has been happening for those on Windows 10 while using Chrome.16 May 2020 at 11 h 04 min #5271
Sorry for the late reply.
We’ve done a first fix to improve the situation. Very soon we will make it perfect.
The problem is when you PASTE content from a software like MS WORD, it contains a lot of HTML attributes.
We are doing a cleaning now.
If you want to be sure to succeed to PASTE, you need to paste it first into a simple text editor before copying and pasting it again into your comment.
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